On The Bay Cancellation Policy

  • Absolutely no animals permitted on-site.
  • A DEPOSIT OF 50% for 2 night bookings
    OR
  • A DEPOSIT OF 30% for all other bookings (OF THE TOTAL BOOKING COST) WILL BE DEBITED FROM YOUR CREDIT CARD UPON RECEIPT OF YOUR BOOKING REQUEST.
    YOUR BOOKING IS NOT CONFIRMED UNTIL SUCCESSFUL PAYMENT IS PROCESSED FROM YOUR CREDIT CARD.
  • The balance of your total Booking is payable on your ARRIVAL.
  • Tariffs include all linen plus a change of linen every 7 days.
  • Full accommodation charges must be paid before occupancy commences unless special prior arrangements have been made.
  • Management reserves the right to refuse any booking.
  • Occupancy starts and ends on the date shown on the receipt.
  • The Guest will be liable for payment of any charges incurred by any Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents or the Body Corporate property.
  • The Guest authorises the Manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.
  • Only the number of people shown on the receipt may stay in the apartment overnight.
  • Animals or pets are not to be brought onto the premises.
  • Neither the Body Corporate, the Manager nor the apartment owner is liable for any damage or loss of property that a Guest may sustain while on the complex.
  • No refund will be given for early departure.
  • In the event of cancellation of a booking, a refund of the deposit, less an administration fee of $50.00 will only be made if more than 14 days notice is given.
  • If cancellation is made with less than 14 days notice, the cost of the first nights accommodation is forfeited.
  • If cancellation is made with less than 5 days notice, full cost of the booking is forfeited unless a replacement booking can be made ($50.00 administration fee is still payable)